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With decades of automotive parts and accessory experience behind us, we strongly believe that offering products that perform as expected or better, gives us an opportunity to build your confidence and trust in Beyond 4X4.
This is critically important in an on-line sense as you can't physically see us, yet we're asking you to believe what you see or read on our site. Therefore our aim is to make this site as "human " as possible. This same philosophy applies whether we're on the phone with you, responding to emails or chatting to you in our warehouse.
With more product being added to our system as it meets our criteria, please check back regularly to see what's new and cool in the 4X4 parts and accessories market.
We're here to help and answer any queries you may have.
Our vision is " for you to be totally satisfied and want to come back "
Sincerely
Your Beyond 4X4 Team
info@beyond4x4.com.au
ABN: 44 325 832 761
RDA Brakes GP MAX General Purpose Brake PadsRDA's general purpose brake pad the - GP MAX - is a relatively full bodied semi-metallic compound pad.
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RDA Brakes Extreme Heavy Duty Brake Pads
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EBC Ultimax General Replacement Pads
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EBC Greenstuff Brake Pads
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Turn ignition off.
Unplug the connector plugged into the accelerator pedal assembly.
Plug the iDRIVE connector into the vehicle's accelerator pedal. Be cautious not to force into position as this may result in bent pins in the plug. iDRIVE connector should fit easily into position. Although removing the accelerator pedal from the firewall is not required, it may make access to the plug easier.
Re-fit connector into the iDRIVE.
Using cable ties supplied, securely mount the iDRIVE cable in a position that will not affect the operation of the pedals.
Mount the control module on the dash in a position that is easy to access. You may want to check the position at night to ensure the display doesn't affect night driving.
Beyond 4X4 Policy on Privacy
We have created this privacy statement to demonstrate our commitment to your privacy. The following discloses the information gathering process in use.
This site contains links to third party sites for the convenience of our customers. Beyond 4X4 is not responsible for the privacy or the content of these web sites.
Collecting your personal information
At Beyond 4X4 it is our concern to protect customer information and to provide a safe and secure on-line ordering system. Our on-line ordering system is used to gather information about our customers, enabling us to provide the complete on-line ordering service.
No information will be collected from browsing our web site. Once you have registered on our web site, your personal details will be stored in the beyond4x4.com.au database so we can make your on-line purchasing in the future easier, or to provide you with prompt assistance if you should call us for support.
Our web server uses cookies if the customer's browser allows. The cookie is only used for shopping session purposes, it is not used for collecting individual details.
Use and security of your personal Information
We collect your contact information (name, address, e-mail address, and phone numbers) to process your order. Any financial information (credit card details etc) are never kept on our site, this is against the law.
Your contact information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. beyond4x4.com.au will not use this information for any other purpose than to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s).
We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
All customer information is kept on a secure server and protected by firewall security systems.
Customers can access and update their details by logging into our web site. The access is achieved by using a email address and a password specified by you the customer. Passwords are stored on our server using one-way encryption technology. A forgotten password can not be retrieved in its original form. A new password must be created each time the customer requests a password. Customers can have the new password sent to them by submitting the correct E-mail address.
We may use an email address provided to us, to offer new products or sales events via means of a regular email newsletter. If you don't wish to receive these in future, you just simply click the unsubscribe link at the footer of any newsletter, and you will no longer receive any correspondence from us. Of course you can always re subscribe at any time via the link on our website.
TERMS AND CONDITIONS AGREEMENT OF SALE
- We currently do not ship overseas.
- All orders placed are subject to confirmation and acceptance by Beyond 4X4.
- To minimise errors and improve efficiency, orders can only be placed using our on-line ordering system. Any quantity in stock displayed on our web site should be considered as a guide only.
- Quantity in stock does not take into account existing orders placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.
- Pick ups are welcome for any orders from Beyond 4X4 provided you contact us to let us know beforehand.
- To cancel an order please contact us as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.
- Cancellations may be communicated by telephone or email. Weekends and holidays by e-mail only.
- For specially ordered items, there is no refund policy. For all stocked items that are returned, there is a 15% restocking fee.
Payment:
- For on-line orders, accepted payments include credit cards (Visa and Master card) and direct deposits.We may request a 10% non-refundable deposit for rare items we have to specifically order in.
- There is no additional charge for Visa/MasterCard payments. We do not charge your credit card until the goods are ready to be shipped.
- We also offer deliveries to Melbourne and suburbs via local courier services. These deliveries must be paid for and funds cleared before despatch.
- When doing a direct fund transfer or direct deposit into our account, please include your Order ID as the deposit reference. It may also required for a deposit slip to be sent to us by fax or e-mail (scanned).
- For Internet funds transfer please cut and paste the transfer details and send to us by e-mail.
Our bank account details:
- Bank: Westpac
- Acct: Beyond 4X4
- B.S.B. Number: 133-029
- Account Number: 072874
- The title of the goods supplied does not pass to the customer from beyond4x4.com.au until the full amount is paid and cleared to Beyond 4X4.
Shipping:
- We do not ship to PO Boxes unless arrangements are made before purchasing.
- We do not ship to third party addresses unless that address is known and can be verified by Beyond 4X4.
- Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods.
- Beyond 4X4 will make every effort to deliver on time, however, we shall not be held liable for delay or lost shipment.
- Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.
- We undertake to dispatch your order normally in 1 - 2 days, in some circumstances this may be up to 4 days, however we will contact you to let you know of any delays. If you have not received your order after this time, please contact us urgently.
Return and refund:
- Please select carefully at the time when you place your order.
- Returns for refund will only be accepted within 7 days of you receiving the goods.
- A restocking fee of 15% of the purchase price will be deducted.
- Returned goods must be in their original condition and include all the original packaging. Shipping and handling costs are not refundable.
- This return for refund policy is applicable also to change of mind, and lack of expertise for installation etc.
- Any incorrect, missing or damaged items received must be reported to Beyond 4X4 within 24 hours of you receiving the delivery. This can be done by e-mail or phone.
- Should your product prove to be faulty or defective on arrival, we offer you a full refund or replacement (inc postage) . This policy applies to items on Sale
- If item(s) received is not what was ordered please do not open any sealed packaging (ie shrink wrapping etc) Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s). No refund can be offered if this case exists.
- Beyond 4X4 owns the title of any extra goods shipped with your order that have been despatched in error.
Warranty claim:
- All goods sold by Beyond 4X4 come with a manufacturer's back to base warranty, it can only be shorter if a special note is mentioned about an item. This means that the faulty item/s must be returned to us at the earliest possible convenience.
- Goods under warranty cover will be replaced or repaired by the manufacturers. No refund can be provided under any circumstances.
- Beyond 4X4 is responsible for the handling of most products' warranty processes.
- Warranty only covers the item(s) sold by Beyond 4X4. Warranty does not cover any other equipment used in conjunction with the item(s) sold by Beyond 4X4.
- DOA (Dead on arrival) items are eligible for refund or an instant replacement from our stock. DOA items must be reported within 7 days from the time you receive your goods. Failure to report a DOA item within 7 days will result in you not being able to claim the item as a DOA. This is particularly important where the manufacturer's have strict guidelines.
- Customers must request a RA (Return Authorisation) number prior to returning any merchandise to Beyond 4X4. This RA number is deemed effective for 10 days including the day of issue. RA numbers can be obtained by e-mailing our support, or by phone call. RA numbers are only issued when we consider the item is in fact faulty from the descriptions provided by the customer.
- A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by Beyond 4X4 to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer's credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collect.
- All warranties are voided if the returned product is found in any way to be mishandled, installed incorrectly, modified, tampered, abused, physically damaged or used under wrong voltage etc.
- Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description must be sent together with all the returning warranty goods. Goods returned with "faulty " will not be acknowledged and the parcel will be returned to the customer.The customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Beyond 4X4. Beyond 4X4 is not responsible for any parcel missing in transit, on its return back to us.
- Product(s) discontinued by manufacturer(s) shall be upgraded to a similar product or a credit off your next purchase will be given at the current market value or the purchase price whichever is lower.
Warranty turnaround time:
- Turnaround time for warranty claims largely depends on the suppliers or the distributors. We will try our best to speed up the process. Please understand the time involved for a warranty claim will include: our time to test the item, shipping back to the supplier, supplier's own test and replacement/repair, and the shipping back to usWe do not provide advance replacement under any circumstances.
- Please keep this in mind when you place your order.
- beyond4x4.com.au is not responsible for any losses resulting from the time it takes to have the faulty item replaced or repaired.
Disclaimer:
- Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
- Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
- Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products may differ slightly.
- Hyperlinks (URL) provided throughout our product pages can only be used as references only. The products we carry are often not identical as the contents contained in the links. If unsure, please contact our sales team.